Frequently Asked Questions (FAQs)

Our check in time is 02.00 p.m., and check out time is 12.00 p.m.

We have 2 parking spaces: at the basement of our hotel building and at the north parking lot (Lapangan Parkir Utara). Parking at both locations are complementary. In addition, we also provide FREE valet service for car-drop and pick-up between the hotel lobby and the north parking lot.

We can arrange for a hotel pick-up from the airport or train station. To book this service, please(contact us).

Some of our room rates include breakfast, while some others may not. If your room rate does not include breakfast, we offer daily buffet breakfast at Semeja Asian Kitchen at an additional charge.

Yes, both smoking or non-smoking rooms are available at GAIA Cosmo Hotel Yogyakarta.

Yes, a credit card is required at the time of your booking (online booking). However, your credit card will not be charged at the time of booking.

Our cancellation policies vary depending on your reservation. Please review our terms & conditions specified in your reservation.